Cancellation and Refund Policy

Customers can cancel their orders within 24 hours of placing the order. To cancel an order, customers must contact our customer support team at [info@nedumpunari.com] or call [9488421390]. Cancellations will not be accepted after 24 hours of order placement.

Refund Process:

If the cancellation request is made within 24 hours, a full refund will be initiated. Refunds will be processed to the original payment method used during the order. Refund processing time may vary depending on the payment method and financial institution.

Late Cancellation:

Cancellation requests received after 24 hours of order placement will not be entertained.

Shipping Policy:

Order Processing Time:

Orders are typically processed within 1-2 business days from the date of order confirmation. Business days exclude weekends and public holidays.

Shipping Methods:

We offer standard shipping for all orders. Expedited shipping options may be available, and customers can choose their preferred shipping method during checkout.

Shipping Charges:

Shipping charges are calculated based on the weight of the order and the destination. Customers can view the shipping charges before completing the purchase during the checkout process.

Shipping Destinations:

Order Tracking:

Once the order is shipped, customers will receive a shipping confirmation email with tracking information. Customers can track their orders using the provided tracking number on our website or the respective courier's website.

Delivery Time:

Delivery times vary based on the shipping destination. Estimated delivery times will be provided during the checkout process and in the shipping confirmation email.

Delivery Issues:

In case of delivery issues or delays, customers are encouraged to contact our customer support team for assistance at [info@nedumpunari.com] or [9488421390]. .

Undeliverable Addresses:

Customers are responsible for providing accurate shipping information. If an order is returned due to an undeliverable address, additional shipping charges may apply for reshipment.